University and College IT services
How to contact the College IT support
Phone: 01223 762 496
The IT Service Desk is located in the ITRC (IT Resource Centre, library basement). At the moment, we are only open by appointment so that we can control the number of people in the area. Appointments are generally available from 09:00-17:00, Monday to Friday (closed for lunch between 12:30 and 13:30). Please email us to make an appointment.
Getting connected in College
We provide both wired and wireless access in all areas of the main College site. We would recommend that all College members use Eduroam to connect to the internet. Information on how to configure your device to use Eduroam may be found on the UIS help pages.
Managed Cluster Service (MCS) and printing service
Normally, the MCS computers are available for use by all students but due to COVID-19, the MCS computers are currently out of service. If you need to print something, you can do so from your own device to the printers in the ITRC. You can find more information about this service on the UIS website.
Passwords and **Security**
University IT passwords can be managed here.
Internet and IT security is increasingly important. While the IT department works to ensure robust systems, security increasingly relies on users' awareness to help avoid malicious traps set for them by hackers, which exploit user psychology. To help raise awareness of internet security, the UIS provides a short online training course accessible from the University Virtual Learning Environment. If you have any concerns about security, please contact the College IT Office or firstname.lastname@example.org.
Free software available from the University
Other useful information
Find information on the University's IT services generally.